Frequently Asked Questions

Office Address:
1125 Duchess Drive,
McLean, VA 22102
Tel: 888 76 -2267
Fax: 866 607 8861
Email: info@siteisight.com

How is my camera connected to the Internet? Does my camera require an Internet connection on the jobsite?
What about the installation?
How often are pictures taken? For how long are they stored?
Can I have the pictures to appear on my website?
What do I get for my monthly service fee?
What if for some reason I need to temporarily ‘pause’ my subscription?
Once my project is over, can I move the camera to another project?
   
How is my camera connected to the Internet? Does my camera require Internet connection on the jobsite?
 

The camera is connected to the Internet using a wired connection if you already have an Internet connection on your jobsite. If you do not have Internet access, our wireless cameras can be connected using a cellular network (we work out all the details so you don’t have to!). You simply plug the camera in a standard 120V power supply and you can start viewing your images online from any computer. The diagram below illustrates how it all works.

It is not mandatory to have an internet connection on the jobsite. Our cameras can also upload images using CDMA network. So only a 120V standard power supply is required on the jobsite.

   
What about the installation?
 

Our systems are shipped plug-n-play. That means you just need to supply power to the system and it is up and running. We provide full installation support. Additionally, we provide free installation in some areas. Call us for more details.

   
How often are pictures taken? For how long are they stored?

Images are taken every 15 minutes during the normal work hours. We can extend these hours, if required, at no additional cost. The images will be stored on our servers as long as the project is active. An archive of all the images captured during the project, along with a Time Lapse Video will be sent to you once your project is complete. This service is FREE and included in your monthly subscription.

   
Can I have the pictures to appear on my website?
 

Yes you can. Just give us a call or email us and we will send you a small code to paste on your website. You can then display the most recent picture on your website. Alternatively, we can create a dedicated page for all your cameras so you can have a centralized monitoring console from which to launch and view the different jobsites. This service is also included in you

   
What do I get for my monthly subscription fee?
 

For the monthly subscription fee we host your images on our secure servers, give you access to all the images that were captured during the project, send you all the images plus a time-lapse video on a CD or DVD at project completion. Your subscription fee also includes website integration, a dedicated page for your cameras and world-class technical support.

   
What if for some reason I need to temporarily ‘pause’ my subscription?
 

No construction project is immune from unexpected delays or temporary work stoppage. If for any reason you do not need to record images for 1 or more months, you will not be billed for those months. You only pay for our service when you need it.

   
Once my project is over, can I move the camera to another project?
 

Absolutely! Just give us a call and we will update your account with all the new project details.

   
 

Still have more questions?  Click here to contact us

 

Copyright 2006-2007 http://www.siteisight.com All rights reserved. Legal.